FAQ

About RUMII

Where is RUMII COLLECTIVE based?

RUMII is designed and operated from New York City. Our garments are thoughtfully made in Turkey by skilled artisans who have been working with linen for generations.

What materials do you use?

Every piece in the RUMII collection is made from 100% natural linen. We chose linen because it breathes, softens with wear, and ages beautifully — it is one of the most sustainable and enduring fibers in the world.

How should I care for my linen?

Machine wash cold on a gentle cycle with like colors, or hand wash. Hang dry or tumble dry low. A quick steam or iron on medium heat brings out the fabric's softness. Linen is meant to relax and wrinkle gently — it is part of its charm.

Orders & Shipping

How long will my order take to arrive?

U.S. standard shipping is 3–5 business days from ship date. See our Shipping & Returns page for full details.

Do you ship internationally?

Yes. International shipping is calculated at checkout. Please note that duties, taxes, and customs fees are the responsibility of the customer.

Can I change or cancel my order?

Please email us at rumiicollective@gmail.com within 24 hours of placing your order. Once your order has shipped, changes and cancellations are no longer possible.

Sizing

How does RUMII sizing run?

Our collection is designed with a relaxed, easy fit. Most pieces are offered in one size that fits US 0–12 comfortably. See our Size & Care page for detailed measurements.

What if it doesn't fit?

We accept returns and exchanges within 14 days on unworn items with tags attached. See our Shipping & Returns page for the full policy.

Wholesale

Do you offer wholesale pricing?

Yes. We work with a curated group of boutiques, hotels, spas, wellness centers, and interior designers. Visit our Wholesale page to learn more and apply.